Privacy Policy

Privacy Policy

Last Updated: Aug 8, 2024

1. Introduction

Welcome to Experts Computer. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at [contact information].

When you visit our website, xpertscpomputer.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain in the most straightforward way possible what information we collect, how we use it, and what rights we have about it. We hope you read it carefully, as it is essential. If there are any terms in this privacy policy that you disagree with, please discontinue the use of our sites and our services.

2. Information We Collect

We collect personal information that you provide to us voluntarily when you express an interest in obtaining information about us or our products and services when you participate in activities on the website or otherwise when you contact us.

The personal information we collect can include the following:

• Personal Information Provided by You. We collect names, phone numbers, email addresses, mailing addresses, and other similar information.
• Payment Information. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. Our payment processor stores all payment data, and you should review its privacy policies and contact the payment processor directly to answer your questions.
• Information Automatically Collected. We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical details. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use personal information collected via our website for various business purposes, as described below. We process your data for these purposes in reliance on our legitimate business interests to enter into or perform a contract with you, with your consent, and for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

• To facilitate account creation and logon process.
• To send administrative information to you.
• To fulfill and manage your orders.
• To deliver and facilitate the delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send you marketing and promotional communications.
• To deliver targeted advertising to you.
• To protect our services.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.
• For other business purposes.

4. Sharing Your Information

We may process or share the data that we hold based on the following legal basis:

• Consent: We may process your data if you have permission to use your personal information for a particular purpose.
• Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our agreement.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie Policy provides specific information about how we use such technologies and how you can refuse certain cookies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee the internet is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period users have an account with us.

8. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv), if applicable, to data portability. In certain circumstances, you may also have the right to object to processing your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request by applicable data protection laws.

If we rely on your consent to process your personal information, you can withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

9. Updates to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

If you have questions or comments about this policy, contact us at info@xpertscomputer.com.